- Citibank account under review reddit This was last Monday. They'll never do it. 01%. The trick is to be calm but persistent. I have most of my investments in a Citi brokerage account (it is super convenient since I also do day-to-day banking with them) and am finally coming to see after sustained comparison with other firms how Citi seems like one of the worst firms with which I have invested. This subreddit is for all those interested in working for the United States federal government. In compliance with regulatory requirements, we conduct regular monitoring and review of customer accounts and records. They blocked my account and froze my funds for 2 weeks while investigating large incoming wire transfers that happened over a year prior. TLDR: I opened a Citibank savings account, they restricted account, they closed my account, they said I have to wait 3-6mo after account was closed to hear about what will happen to my money. They're really bad at this. There were no specifics given in the email as to what terms exactly I violated. On April 1st, I received an email from Citibank that my account will be closed within 60 days. 30 accounts, including brokerage accounts, at about 14 different banks and CUs. The next day I received an email. They declined; the reason given in the rejection letter was "Unable to verify information". I was able to setup zelle on the Citibank app . Just have them closed. Unfortunately, my account was again under review in third week of October 2021 after working well for a month. I called, they said my account was under review and call back in 24-48 hours. My application is still noted under business review. From our recent check, we regret to inform you that we will permanently closethe aforementioned account/s. I applied for the card using the QR code on the mailer and it opened the Citi Mobile app. But no matter the reason, a closed account is a closed account, and when they are closed in this manner they are almost never re-opened. That took a few days but it went Tru fine the 25 got deposited in the Citibank account . Depending on their findings, this may lead to account restrictions, such as freezes on funds, until the investigation is concluded and concerns are resolved. They seem to have multiple ways to lock accounts and getting one part unlocked won't necessarily fix everything. I submitted new case again recently. Funds left my account before 7am on Tuesday but Citi kept the funds for the full 5 business days for no legitimate reason. I had a bad experience with Citi HYSA years ago. Sold my house due to divorce and received my assets which I immediately transferred to my new Citibank account. I just dealt with a huge nightmare due to Citibank’s “know your customer” department in which this post is referring to. Citibank blocked my account I’m not sure what that means but every time I log in the mobile app and check the status of my account is just says “account blocked” I called multiple times and they just say my account is under review and that it should be resolved in 24-48 hours. Anyway, so Citibank is the worst of the majors and the first bank I will completely exit. Dec 5, 2021 · Citibank blocked my account I’m not sure what that means but every time I log in the mobile app and check the status of my account is just says “account blocked” I called multiple times and they just say my account is under review and that it should be resolved in 24-48 hours. Jan 26, 2024 · Another Citibank customer who went through a similar situation was told their funds weren't due to them after their account was frozen. Now I have no access to my accounts or the funds and Citibank has told me, like so many others I am seeing, that my account is under review due to suspicious I wait the week for a debit card to show up. Read some others review as a customer. It's now saying it will be another 7-10 days for them to consider me, but I wasn't asked to provide any documents or anything. So when I was opening the Citibank account i transferred 25 bucks from a prepaid debit card i had . The email simply states: “Based on a recent review of your account, we found that you have violated the terms per the client manual”. But it'll bounce back, all this is temporary. Things really only worked after my accounts had been open for 2-3 months. They said I failed to submit my SSN within 30 days of opening my account and locked my account before closing and sending my money back via snail mail. " Oct 23, 2024 · When a bank account is under investigation, the bank examines the account's transactions and activities for signs of fraud, money laundering, or other regulatory breaches. They explained that they had signed up with the bank to take advantage of a "juicy" bonus for new customers. True enough, although when an account is closed like this, it's usually something that was uncovered during the KYC (know your customer) process that takes place in the few days after the account is opened. Chexsystems score is totally trashed LOL. Since the application process itself is often nothing short of herculean and time-consuming to boot, this place is meant to serve as a talking ground to answer questions, better improve applications, and increase one's chance of being 'Referred'. Upon recent review of your account, it has been determined that we can no longer service your account ending - XXXX and your other related Citibank accounts. "Based on a recent review of your REGULAR CHECKING account, we found that you have violated the terms of your account per the client manual. 5K subscribers in the citibank community. They said I can expect to hear back by the end of next week. I just got a letter in the mail today with a code to put in, and I did. they keep asking me for diffraction paperwork which I have turned in and now they say they need a holds harm agreement from the bank the check was written on I contacted occ and so they reached out to citibank and citibank contacted regions and got the holds harm agreement which Can you call them and close the account? If not, send a letter with your personal information (only last 4 digits of SSN) plus the account numbers of the accounts you want to close and then wait a month or two for your check. I have been trying to get my money from citibank for a year now. 23 votes, 48 comments. I tried to open a checking account with Citibank. I don’t really have any purpose with an account with only $25 so I added my main checking account and transferred over $5000. Is this legal? Is there something I can do to get my money($75k) sooner? I opened a Citibank accelerated savings account last year after selling my house. I've already got a Discover Bank account, which is at 0. Take for example you have a fraudulent check scenario - the account needs to be closed and a new account opened but your mortgage is due the next day. I have submitted a ticket a few weeks ago and these cases were closed without resolving the issue. . I just had the fifth interview, which they said would be the final round. Received Citibank checks and debit card and made 2 additional deposits. Based on this decision, we have taken steps to terminate your banking relationship(s) with Citibank, pursuant to the terms of the Citibank Client manual - Consumer Accounts. I recently got an offer from Citibank to open a checking account that has a bonus of up to $1,500 if a certain amount is deposited in "new to Citi" funds and held there for a set amount of time. So difficult to get anything done. Thanks for completing review and making my coinbase account functional in third week of September 2021. 9%. Being able to pay from a second account/institution is helpful. To make things worse, the last rep we talked to said that the account was going to be under Review! Even though we already made purchases. true. The bank manager was not helpful she basically did the bare minimum regarding our issue. Their savings account is also at 1. I interviewed about once a week and had a total of five interviews. 1. I actually had the police come to the Citi bank brand yesterday and I am going to court to request a subpoena. Don't bother trying to get blocked or frozen Citibank accounts resolved. They have put a hold on my account without explanation. IME, Citi's KYC protocol is one of the heaviest around. citibank. Having a second bank account at a second institution isn’t a terrible idea for emergencies. I want them to pull up the call that is recorded. When they opened the account they deposited six figures and kept the balance at "well over $100,000. If you view Citibank as a package, it has been the worst experience I've had dealing with a banking institution (I have and continue to use BofA, Chase, USBank, WellsFargo, and several smaller credit unions and online banks). Likewise, we will be permanently closing all other accounts issued to you. This seems peculiar because I have banked with Citibank before and I actually have two Citi credit cards right now. I get the card and activate it. What else can we do to create the online account? You can follow the directions given by Citibank to verify the information they need to proceed with creating the account. I gave them my updated info multiple times over the course of 5 months…. I signed up for checking + savings with them in order to pursue a new account bonus. Hi, I applied for a corporate position at Citi. Has anyone have a similar issue with citi bank? What else can we do to create the online account? We have tried every browser there is and downloaded and deleted the app multiple times. Jul 22, 2023 · Weird Citi Experience - Approved then Under Review I received a pre qualified mailer for the Citi Custom Cash card and wanted to take advantage of the 5% cash back on top spend category benefit. And my sister sent me 200 dollars she OWNED me and they instantly got deposited in the new Citibank account. I applied for the Citi Premier card 11 days ago, and my application went under review for more verification. I'm banking with all the major banks plus the major CUs. Other people's experiences aren't relevant here, because you don't know what is causing your issue, how similar it is to whatever caused their issue, and how Citibank's policy and procedures may have changed since their e I've used Citibank for banking (deposit accounts and brokerage) and also for the custom cash credit card. Ok, I'll try again tomorrow. " No mention of what this violation is. New accounts typically have more restrictions and longer transfer times. nrrfa fbmf smcugtl eqb dgm nbsmhq aivvg anzeqs vixko seh